Terms of service
Effective Date: 10/20/2025
Welcome to The Green Room at 831. By accessing or using our website (www.thegreenroomat831.com), purchasing artwork or prints, or interacting with our services, you agree to the following terms and conditions. Please read them carefully.
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1. Overview
The Green Room at 831 is an online art gallery representing independent artists and offering original artwork and fine art prints. Our goal is to bring the spirit of coastal living into your home through thoughtfully curated collections.
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2. Purchases & Payment
- All prices are listed in USD.
- We accept major credit cards and other secure payment methods at checkout.
- Orders are not confirmed until payment is received.
- We reserve the right to cancel or refuse any order (for example, due to pricing errors or suspected fraud).
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3. Original Artwork
- All original artwork is final sale and non-refundable.
- Each piece is shipped directly by the artist. Tracking details will be emailed once the artwork ships.
- Most original artwork includes free shipping within the continental U.S.
- If your artwork arrives damaged, contact thegreenroomat831@gmail.com within 48 hours of delivery with photos of the damage and packaging.
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4. Prints
- Prints may be returned within 7 days of delivery if unused and in original condition and packaging.
- Customers are responsible for return shipping costs.
- Once your return is received and inspected, a refund (minus original shipping) will be issued to your original payment method.
- See our Refund Policy for full details.
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5. Artist Representation & Copyright
- All artists featured in our gallery maintain full copyright ownership of their work.
- The Green Room at 831 acts as a sales platform and representative for select artists and collections.
- Buyers may not reproduce, distribute, or resell any artwork without explicit written permission from the artist.
- All images, text, and branding on this website are the property of The Green Room at 831 or its artists and may not be used without authorization.
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6. Shipping
- We currently ship within the United States only.
- Most items ship free of charge, though some may calculate shipping at checkout based on size, weight, or destination.
- We are not responsible for shipping delays caused by carriers or incorrect addresses provided at checkout.
- For more information, please review our Shipping Policy.
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7. Privacy
Your privacy matters to us. Please refer to our Privacy Policy to learn how we collect, use, and protect your information.
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8. Changes to These Terms
We may update or modify these terms at any time. Updates will be posted on this page and are effective immediately upon posting. Continued use of our website constitutes acceptance of the revised terms.
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9. Contact Us
Questions? We’re always happy to help.
Email: thegreenroomat831@gmail.com